OUR SERVICES

Building better business for our customers.

Retail

Our Retail Fuel Management Services provide full data management, technical support and maintenance services on a national basis.

  • Insite360 Visibility: Standard inventory, alarm, delivery services.
  • Insite360 +: Insite360 Visibility plus tank cloud calibration, variance reporting and delivery matching.
  • Insite360 Advanced Wetstock Management: Inste360 + plus Alarm Management and Advanced Variance Analysis.
  • Statistical Inventory Reconciliation (SIR).
  • Support and Maintenance Services.
  • Remote Diagnostics.
  • Remote Tank Calibration.
  • Project Management.

SERVICE DESK:

Our Service Desk receives and logs all support and maintenance calls into our Service and Support Call Logging System and provides real time information and reports, allowing for call monitoring, service level evaluation, critical customer tracking and performance analysis.

TECHNICAL SERVICES:

The Technical Services division ensures the professional installation and maintenance of our robust products and technologies.

Our dedicated product specialists ensures that we are constantly at the forefront of innovation and IoT advancements. Our field technicians undergo constant, world-class training enabling minimal downtime and maximum site efficiencies.

Commercial and Industrial

Reduce fuel related costs and improve fuel management with our Commercial and Industrial Fuel Management Services for commercial homebase and mining operations.

  • GMS Connect: Integrated fuel and fleet management support and advisory services.
  • Vendor Inventory Management Services.
  • Support and Maintenance (Break and Fix).
  • Dedicated On-Site Fuel and Fleet Management Services.
  • Facilities Management.
  • Installation and Project Management.

 

BUSINESS SUPPORT:

Our service offering covers every aspect of the fuel value chain. Our team of Business Analysts conduct comprehensive reconciliations on a daily basis and provides our customers with the insights needed to optimise control and efficiency.

ON-SITE SUPPORT:

Our robust equipment is supported by a dedicated team of on-site technical professionals that ensure effective service rendering and 24/7 support.

VENDOR MANAGED INVENTORY:

Inventory Management provides end-to-end control of fuel, where we estimate sufficient volumes to cater for usage. Ordered deliveries are received and verified by trained personnel on site. We monitor wetstock reconciliation and track the usage on a daily basis. By installing our own personnel on site and equipping the site with our world-leading tank gauging and electronic metering technology solutions, we are able to confidently assume responsibility for the entire process.

Fleet

As the technology provider for eFuel, we offer our customers fast deployment, project managed implementation support and reliable maintenance services.

  • Support and Maintenance Services.
  • Installation and Project Management.

SERVICE DESK:

Our Service Desk receives and logs all support and maintenance calls into our Heat Service and Support Call Logging System and provides real time information and reports, allowing for call monitoring, service level evaluation, critical customer tracking and performance analysis.

TECHNICAL SERVICES:

The Technical Services division ensures the professional installation and maintenance of our robust products and technologies

Our dedicated product specialists ensures that we are constantly at the forefront of innovation and IoT advancements. Our field technicians undergo constant, world-class training ensuring minimal downtime and maximum site efficiencies.

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